Case Studies
ISO 9001:2008 Quality Management Systems
ISO 9001 – What is it?
ISO 9001 is by far the world’s most popular Quality Management System. Over ¾ million organizations are certified to ISO 9001:2008.
It will help your business to be successful by focussing on your customer’s needs, and improving your business efficiency through continual improvement and reducing your overall business risk.
The Bottom Line...
ISO 9001 will help you to…
Gain a competitive advantage – ISO 9001 demonstrates to your customers that you have an effective and efficient business. Certification to ISO 9001 helps your application for approved supplier lists, pre qualifications/PQQ and significantly increases your ‘
quality score’ when tendering for new business.
Improve your business and reduce risk – ISO 9001 does not promise to stop things from going wrong, but it ensures that you are monitoring and measuring your key business processes as a way to improve the way you work and reduce the risk of a significant business issue happening.
Enhance your company profile – The ISO 9001 certification symbol is used by over
¾ million organisations world wide and is instantly recognised around the world as a measure of business integrity and indicates a businesses that is committed to high standards.
Have a more efficient business – IS0 9001 establishes a system of
continual improvement in your business that prioritises issues, and then helps you to fix these by getting to the root cause. By reviewing and improving your business processes in this way, business losses will be reduced and efficiency improved.
Increase customer satisfaction – With a focus on customer communication and feedback, ISO 9001 ensures that you understand how to achieve customer satisfaction in order for you to retain current customers and find new ones.
Case Study – Landscapes & Contracts
This case study shows the successful route to ISO 9001 registration of the Hillington based construction company Landscapes and Contracts.
Set up in 2001 they promote hard and soft landscaping contracts with a company commitment of meeting project timescales, budgets and training targets on time, all of the time.
The Challenge
The Results
The Customer
“
From the outset, QCS International provided a clear strategy, with friendly and flexible support, making our journey towards ISO 9001:2008 much simpler and a great deal more enjoyable than we had expected.
Our systems and procedures, set up and developed over the last 10 years, have been simplified and streamlined, in accordance with ISO 9001:2008 to reflect how we actually carry out our business, and provide existing an potential Clients with the confidence that we operate our Business to National and International Standards”.
David McAlister - Managing Director
Landscapes & Contracts Ltd
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ISO 14001: 2004 Environmental Management Systems
ISO 14001 – What is it?
ISO 14001 is an Environmental Management System. This is a systematic framework that allows an organisation to identify environmental interactions (impacts) and legal requirements, implement controls to achieve compliance and reduce environmental risks. This also reduces the potential for incidents, legislative breeches and continually improve environmental performance. ISO 14001 has a similar structure to that of ISO 9001 and OHSAS 18001 so is compatible allowing integration of the systems.
ISO 14001 – The Bottom Line…
The real advantage of implementing ISO 14001 is:
Cost Saving: With energy and waste disposal prices increasing constantly, no one can ignore the drive to become more resource efficient and drive down waste. ISO 14001 gets you to focus on your most significant environmental impacts and reduce these. This often has the effect of delivering a measurable return on investment.
Reduce the risk of prosecution: ISO 14001 gives you a clear understanding of applicable legislation and your level of compliance. By monitoring legislation you will be able to prioritise and mange compliance effectively.
Competitive Advantage: Enhances your reputation with your customers and other interested parties to allow you to win more business, attract investment and reduce insurance premiums.
Case Study – Hero tsc
Currently in a period of growth, HEROtsc wanted to ensure that structurally the company was well equipped with certification to the Internationally Recognised Environmental and Health & Safety standards, ISO 14001 and OHSAS 1800 to provide ‘safer and greener’ practices going forward into 2011.
Taking advantage of a Business Development Grant which assists companies to progress towards certification, HEROtsc set an ambitious target date of six months to achieve the integrated certification.
The Challenge
Results
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OHSAS 18001: 2007 OH&S Management Systems
OHSAS 18001 – What is it?
OHSAS 18001 is an Occupation al Health & Safety Management System. This is a systematic framework that allows an organisation to identify hazards and legal requirements, implement controls to achieve compliance and reduce risks. This also reduces the potential for accidents and continually improve OH&S performance. OHSAS 18001has a similar structure to that of ISO 9001 and ISO 14001 so is compatible allowing integration of the systems.
OHSAS 18001 – The Bottom Line…
The real advantage of implementing OHSAS 18001 is:
Reduce the risk of prosecution: OHSAS 18001 gives you a clear understanding of applicable legislation and your level of compliance. By monitoring legislation you will be able to prioritise and mange compliance effectively.
Competitive Advantage: Enhances your reputation with your customers and other interested parties to allow you to win more tenders, attract investment and reduce insurance premiums.
A recent study performed by BSI identified that since its publication in 2007, organisations with OHSAS 18001 have improved by:
Case Study – OPG
This case study shows the successful route to both ISO 9001 and OHSAS 18001 registration of the Scottish based Vehicle Graphics Company, OPG Ltd.
Set up in 1995 they have been creatively manufacturing and installing brand solutions for National and International clients from one off vehicle design and fit to full fleet design and fit across multiple depots in the UK.
The Challenge
The Results
The Customer
“There’s nothing quite like an economic recession to sharpen business wit and test managerial acumen. Dwindling markets, aggressive competition & pinched margins collectively threaten sustainability. Together, such challenges test even the most successful company. These universal pressures became our cue to scrutinise how we ran our business and crucially, how we could achieve more from less.”
Alan Watson
General Manager OPG Ltd
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